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Frequently Asked Questions

If you need to contact us about a missing delivery or if you have any questions, please email us on customerservice@eaglemoss.com or call us at 1-800-261-6898 (7am - 3pm EST, Monday to Friday)

  

  

Q What types of payment can I use?

A We accept Visa, Mastercard, American Express, Discover, and Paypal

  

Q What delivery options are there?

A We offer 2 delivery options. Priority Mail or Regular Mail

  

Q How do I contact customer services

A Please either email us on customerservice@eaglemoss.com or call us on 1-800-261-6898 (8am – 10pm EST, every day)

  

Q How do I reset my password?

A To reset your password click here